By Stan Johnson | Master HVAC Technician & Educator
When your AC fails during a 100°F heatwave, every minute counts—but not all breakdowns require emergency service rates ($200+ after hours). After 20+ years responding to HVAC emergencies, I’ve seen homeowners panic over simple fixes and ignore real disasters until it’s too late.
This guide will help you:
🚨 Identify true AC emergencies
⏳ Decide when to wait for regular service
💰 Avoid unnecessary emergency fees
🔧 Know what to do before the tech arrives
Let’s keep your cool—both literally and financially.
🚨 5 AC Emergencies That Need Immediate Attention
1. Electrical Burning Smell or Smoke
Why Emergency? Risk of electrical fire
Action:
✔ Shut off power at the breaker
✔ Call 911 if visible smoke
Pro Insight: This usually indicates:
Fried wiring (800 repair)
Failing motor (1,500)
2. Refrigerant Leak (Hissing + No Cooling)
Why Emergency? EPA requires immediate leak repair
Action:
✔ Turn off system to prevent compressor damage
✔ Ventilate area (some refrigerants displace oxygen)
Cost Reality: Emergency leak repair + recharge runs 1,500.
3. Water Pouring from Indoor Unit
Why Emergency? Can cause ceiling collapse/mold
Action:
✔ Turn off AC
✔ Place bucket under leak
✔ Clear drain line if accessible
Pro Tip: A wet/dry vac can often clear the clog temporarily.
4. Compressor Making Loud Banging Noises
Why Emergency? Imminent total failure
Action:
✔ Shut off system immediately
✔ Expect 3,000 replacement if seized
5. No Power to Unit (After Checking Breaker)
Why Emergency? Possible short circuit
Action:
✔ Test other appliances (rule out grid outage)
✔ Look for tripped GFCI outlets
⏳ 5 "Non-Emergencies" That Can Wait
1. Weak Cooling (But Still Running)
Likely Causes: Dirty filter, low refrigerant
Temporary Fix:
✔ Change filter
✔ Close blinds
✔ Use fans
2. Thermostat Not Responding
Quick Checks:
✔ Replace batteries
✔ Check circuit breaker
3. Short Cycling (On/Off Frequently)
Usually Means: Dirty condenser or failing capacitor
Can Wait: 24-48 hours if home stays under 85°F
4. Frozen Coils
Action:
✔ Turn off AC
✔ Let thaw 12+ hours
✔ Check filter
5. Minor Duct Leaks
Temporary Fix: Aluminum foil tape
💰 Emergency vs. Regular Service Costs
| Issue | Emergency Cost | Next-Day Cost | Savings |
|---|---|---|---|
| Capacitor Replacement | 700 | 300 | $300+ |
| Refrigerant Leak | 2,000 | 1,200 | $600+ |
| Drain Line Clear | 500 | 200 | $200+ |
Pro Tip: Many companies offer "after-hours callbacks"—if they repaired it recently, they may waive emergency fees.
🔧 3 Things to Do Before Calling for Help
Check the Obvious:
Is thermostat set to "Cool"?
Is filter clean?
Is breaker tripped?
Take Photos/Videos:
Helps techs diagnose remotely
Documents pre-existing damage
Prep the Area:
Clear access to air handler/furnace
Move furniture near vents
Real-World Example: A customer’s "broken AC" just needed the emergency switch flipped on (saved $350 service call).
⚠️ When to Bite the Bullet on Emergency Fees
✔ Elderly/infants in home
✔ Medical equipment requiring cooling
✔ Forecast shows 95°F+ next day
Pro Insight: Some homeowners insurance policies cover emergency HVAC service for health-related cases.
Final Thought: Prevention Beats Panic
As I tell my maintenance plan customers:
"One 500 emergency calls."
Looking for long-term protection? Learn about warranty and service agreements to save money and stay covered.
Need help finding a trustworthy expert? Check out how to choose a reliable HVAC technician before your next call.
What’s your most memorable AC emergency? Share below!
Stay cool (and calm),
Stan Johnson
HVAC Pro Tips YouTube | NATE Certified
